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Store Policies

Free Shipping Policy
All orders receive free shipping within the lower 48 US states. Orders shipped to Alaska, Puerto Rico, and Hawaii will incur a shipping charge equal to 35% of the order total and will be shipped by USPS parcel select mail service.

Return Policy
If you're not completely satisfied with your order you may return it within 7 business days of receipt for a cash refund (less a  20% restocking per each case returned ). The return shipping will be the buyers responsibility. Please contact us for assistance in processing your return.

If you are unsure of the item you are purchasing please call or email us for help before ordering to avoid the possibility of a return.  Samples are available upon request.

Privacy Policy
We at Shipworks Supplies value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.

Information & Collection Use:
Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.

This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers ensures your transaction is secure.

If you have any questions or concerns with our privacy policy please contact us